The CRMS can be tailored to suit any industry's requirement. The integration is pre-built and all customer intelligence roles can be easily defined. The user account management is simple. One needs administrative rights to log into the control panel to create or delete a user account. All accounts are licensed. After an administrator logs into the control panel,Software programs like Dynamics CRM 4.0 focus on keeping track of all information in a business, and streamlining this information into manageable chunks. This will allow you to see in black and white where you are losing money, where your customer satisfaction level is or how your marketing is succeeding or needs improvement. For businesses with multiple employees, the software can allow multiple users access to the program. The upgraded features of Microsoft Dynamic CRM include better security within the software programs. In addition, the importation of the data has been improved to create a more user friendly retrieval of information.Article Source: he or she selects the user to whom CRM license has to be assigned and adds the user to the CRM in the set up section. The user role also needs to be defined by the administrator. The user who implements the site for the company is an administrator. There is usually only one administrator in any CRM for accountability purposes and for centralized control. The administrator has full access to the site and assigns the user names and passwords to new users.